Many Arkansans receive unwanted calls from solicitors, sometimes multiple times a day.

Many Arkansans receive unwanted calls from solicitors, sometimes multiple times a day. Signing up for free on the National Do Not Call Registry may reduce the number of unwanted sales calls received. But, remember, scammers ignore the Do Not Call Registry. This is why the IRS scam and other phone scams continue to top the list of complaints received by the office of Arkansas Attorney General Leslie Rutledge.

The Do Not Call Registry prohibits telemarketers from calling registered phone numbers if the purpose of the call is to sell goods or services. Companies are also required to search the Do Not Call Registry and update their call list at least once every 31 days. Scam artists and criminals do not follow any of these rules.

Arkansas Attorney General Leslie Rutledge issued today’s consumer alert to educate Arkansans about why the Do Not Call Registry does not stop criminals, the IRS scam or other phone calls.

“The Do Not Call Registry will stop a legitimate individual, company or organization from calling you,” said Attorney General Rutledge. “But scam artists like those who claim to be agents with the IRS do not subscribe to the Do Not Call Registry. Consumers should always remember that no government entity, including the IRS, will ask for your personal financial information through an unsolicited phone call or email.”

Attorney General Rutledge reminds consumers of the following circumstances that allow companies and organizations to call consumers:

A company with an established business relationship may call you for up to 18 months after the last purchase, delivery or payment, unless the consumer asks the company not to call again.

Calls for which the consumer has given prior written, express permission.

Calls that are not commercial in nature or do not include unsolicited advertisements.

Calls by or on behalf of tax-exempt, nonprofit organizations.

The Federal Trade Commission (FTC) reports seeing an increase in illegal sales calls since 2009. Internet phone systems allow scammers to call from anywhere in the world and “spoof” the caller ID by displaying fake information in an attempt to trick consumers. Use caution and do not give any personal information over the phone.

To add your phone number to the Do Not Call Registry or to check if you’re already on it, go to DoNotCall.gov or call (888) 382-1222. If you register online, you will receive a confirmation email and you must click the link in the email to complete the registration.

Arkansans who receive a call from someone claiming to be from the IRS or asking for money are encouraged to call the IRS at (800) 829-1040 or file a complaint online at FTCComplaintAssist.gov by using the words “IRS Telephone Scam” in the notes.

Other phone scams, identity theft, credit and debt problems can be reported at FTC.gov.

For more information about the Do Not Call Registry or other consumer-related issues, contact the Arkansas Attorney General’s office at (800) 482-8982 or consumer@ArkansasAG.gov or visit ArkansasAG.gov orfacebook.com/AGLeslieRutledge.